State Farm® Insurance Agent Bethany Hicks

"Charity was very kind and patient with me; I loved how she helped me every step of the way."

"Charity has taken very good care of me and all my needs, answering all my questions and rushing to setup a new policy for me when I needed it last minute so I didn't miss my closing. She is always cheerful and knows the answer to all my questions."

"I reached out to State Farm needing to get my own car insurance and met with Charity who so very kindly walked me through different arrangements to best suit my needs. She answered any and all questions with a positive attitude and made it aware that everything is my choice. I appreciate everything Charity did for me to make the transition much smoother."

"Jennifer just walked me through an important portal matter step by step on my phone. State Farm has been my car/home company (Bethany Hicks) for decades and I have a high degree of confidence in them. Always forthwith responsive to the various reasons for contact. So, Jennifer was above and beyond in personally assisting me rather than me having to myself navigate other avenues of assistance in the matter. Carolyn H"

"Absolutely loved my experience getting a new policy. Charity was just wonderful! I would recommend her to anyone looking to switch over. the process was so quick and she made it effortless."

"I spoke with Jaclyn, she was very helpful, knowledgeable and polite. She is a great representative for the company."

"Catherine helped me get the lowest insurance payment I’ve had in a decade on my car. Highly recommend this office - very friendly and knowledgeable staff"

"My family have been clients of Bethany Hicks for about 20 years. We have both auto and renters insurance. Every time I call I speak to Karen. She is so sweet and very helpful. The service we receive is exceptional. We'll never leave Bethany Hicks!"

"Catherine Damron was so helpful. She answered any questions and offered me other coverage I was unaware I could get."

"I would highly recommend Bella, for she did an exceptionally thorough job helping me set up car, life, and rental insurance. Communication was great. It was stress-free. Thank you so much!"

"Charity was an absolute delight!!! Her customer service skills were top notch. She was genuine, personable, and caring. She went above and beyond. Typically insurance stresses me out but she made this experience absolutely painless. 10/10 recommend. Can’t wait to go into the office and meet her in person"

"As a representative for a State Farm policyholder, I am not myself a client of State Farm, and leaving a 5-star review for someone you haven't done business with should mean something. Please take note that I am writing to say how extremely impressed I've been by my experience with the Bethany Hicks office and with Karen in particular. Over the last couple of months I've spoken with her in person as well as over the phone on a half dozen occasions. In each instance, I've been bowled over by her kind and caring voice, her patience with my numerous questions, and her thoroughgoing professionalism. I recommend that you consider calling and asking to speak with her for your future insurance needs. She's a terrific representative of the organization, and I urge State Farm to recognize the valuable asset they have in her... do NOT let her get away for your own sake!!"

"Great experience and everything was done in a timely manner, especially Jennifer Phelps helped me to take care of everything."

"Bella is amazing. She did a great job communicating with me and even touch base with me after a year to get me way better rates and back with State Farm very pleased with this location."

"Very professional and helpful throughout the whole process highly recommend"

"We just switched and Charity was awesome! She explained all the coverages we had and suggested things we may want to have on our home and auto policy that no other insurance agent had before. I will recommend this agency to all my friends and family."

"Extremely helpful and informative. Laid out all my options and found the policy that was right for me"

"Bella was extremely helpful and very friendly."

"Charity was great! It was painless and easy to switch over to state farm! Charity was professional, helpful and super nice!!"

"I recommend this Agent and Bella help me a lot with the service."

"Great staff, always helpful and friendly."

"Bethany Hicks was so helpful and quickly made a binder file manually for my renters insurance as it was required immediately"

"I have been paying car insurance since I was 19. Bethany Hicks office staff are all top notch. Emma was the staff member who I dealt with and she listened to my problems and said she would call me back when she had a solution to my problems. I thought I would get a call the next day but Emma called me back within 15 minutes and had the solution to my problems and I got my car trouble fixed the next day. WOW! I have never had a insurance agent fix things for me as fast as Emma did. Bethany Hicks and her office staff especially Emma get 5 stars from me. It's a real comfort to know my car insurance company is always available and get things done quickly. 🤓"

"Switched cars on coverage and only took about 5 minutes. Emma was great and helpful"

"Amazing amazing amazing!!! Bella made my entire insurance appointment easy, understandable and quick! Would highly recommend and will absolutely use her / this team moving forward!!"