State Farm® Insurance Agent Bethany Hicks

"Bethany hicks office handles my auto insurance and they are really good at it. They always communicate better which is very important to me. Amma who works there she usually gets on call with me whenever I have questions and she help me to understand who is going on with my policy or rate. I recommend there services. Thank you."

"Easily as good of a person to deal with as I've ever met. 10/10"

"I love State Farm with Bethany Hicks at the Chinoe location in Lexington Ky. I have spoken with Karen Robinson several times with questions I may have. She is always so polite, friendly and eager to assist. I’m beyond thankful and highly recommend them for your insurance needs ."

"My experience with State Farm Insurance is the best experience because the price is reasonable and the agents are patient and knowledgeable, especially Agent Emma. Thank you State Farm Insurance Company."

"Very nice..gave me a cheaper quote..love it!!!!! Charity is great..."

"I’ve been with this office for almost 6 years now, the entire time I’ve lived in the state of Kentucky. I carry my auto insurance and my renters insurance through the State Farm office. I was referred by a friend of mine that also came from the state of Maryland. I’ve always gotten amazing service and the lowest rates with the exact coverage that I’ve needed at this office. Emma was especially helpful today in bringing my cost down since I realized I’ve been driving a lot less And qualify for the lower mileage discount. I love the fact that whenever I call and need anything, someone is always there to answer and help me out right away. I feel like I know all of these ladies personally, and it is an all female team which I couldn’t love more. I highly recommend this office to anyone that’s looking for superior,personal and prompt service when it comes to their insurance needs. There’s a reason why I haven’t changed insurance companies for the entire time I’ve been here and it’s not just because I love the service, but the rates are great and unbeatable as far as it goes for me!"

"Karen Robinson was very helpful in explaining what I asked for and guiding me to Chose the best plan option."

"Very helpful there. Bella was very informative with discounts and different options for vehicle insurance made the headache that is insurance a lot easier."

"Charity Strunk is STELLAR, a true professional! Her knowledge and expertise is unmatched! She walked me through every line of my existing policy (through USAA) and showed me how State Farm could not only meet or beat that policy but at a SIGNIFICANTLY reduced price! As a retired veteran leaving USAA (after over 40 years) was a bit nerve racking, however, Charity made the transition smooth and painless! I would HIGHLY recommend Charity for your Auto and Homeowners insurance needs!! She is absolutely AWESOME!!! 🫡🇺🇸"

"Jacquline was quick and helpful with getting my insurance started. I switched companies for a better rate and ended up back with them. Give them a call you will be glad you did."

"Karen and Co. Take such good care of me and my family. They work with me when they know I can't make it to the office, and they're always willing to help quickly and efficiently when I have any issues, questions, or concerns. The state Farm app makes it easy as well, and the prices are pretty good. Keep up the great work and customer service!"

"I've had insurance through State Farm for a long time. Charity has been most helpful in recent changes for me when buying a home. She got me quotes and connected with my home loan officer to make sure everything was squared away for closing. I appreciate all she has done for me! Thanks, Charity!"

"Charity went above and beyond in helping me bundle my auto and renters insurance. She was extremely prompt in returning my calls and answering any questions that I presented, and possessed a great wealth of knowledge. I would highly recommend!!"

"Words are left over, when excellent service and attention from Charity exceeds your expectations. Amazing attention, very helpful and courteous. If I could give him ten stars, I would try to make it eleven . Thank you very much."

"I spoke with Bella on 7/28/2025 about switching my insurance from Ky. Farm Bureau to State Farm Bella was wonderful! Bella answered all my questions and took the time to make me feel comfortable. I didn’t switch until the following month on 8/27/2025 and spoke to another agent and we did the switch. The agents that I have spoken with were very helpful a big shout out to Jennifer!!"

"This morning I had the pleasure of talking with Miss Emma. I am in the process of moving and I needed information about if my account would carry over to a new address or if I needed to buy renter's from another source.. She was so helpful, and brilliant. Her knowledge of my situation and advice she gave me was superb. She even got me a better rate! I've been with State Farm since 2013, and I honestly wouldn't think of another agency to take care of me."

"The best insurance I've had and the people help make you feel comfortable. Insurance is reasonable, good company."

"Bella was amazing. They always know how to treat me right!"

"Thank you to Karen for your help today! I was frantic that I had made a big boo boo and I appreciate you treating me kindly and helping me out!"

"I've been with State Farm for a few years now and was previously using the Maysville, KY location but was not completely satisfied with the service that I received there. I move my policies over to the Flemingsburg, KY location and Wesley has been extremely helpful with any request or question that I ever have. I recommend him specifically at this office if anyone ever asks about who to deal with for their insurance needs."

"Taylor Yelton is a phenomenal agent! Saved me tons of money on my vehicles!"

"Jenniffer and Beth Hicks were amazing! They went out of her way to assist my needs! Giving a 5 star review."

"My wife and I have been with State Farm for decades. We really like the company. When our agent in Louisville retired, we chose Bethany Hicks (at the time it was simply because her office was close to our home). Now, I recommend her agency to everyone that needs insurance. I've been to the office multiple times over the years, and the entire staff is always so friendly. Usually, any insurance issue I have is resolved by Karen, the office manager. She has helped us so many times and is always so nice."

"Bethany Hicks State Farm office is very knowledgeable and will answer any question you have. They research every angle and supply you with the info you need. They are courteous and efficient. Karen Robinson is the office manager and she knows her job inside and out. She is always a pleasure to speak with. The rates are very affordable. I have found a insurance company that I will stay with! Brenda Cummins"

"Karen has been fantastic at finding and solving issues that have taken place recently! She really is great at what she does! Thank you again Karen!!!"