Reviews

"This young lady knows her stuff when it comes to insurance. She saved me a lot of money, who I certainly I give her more than a five star. She is really a nice person also, very professional, but she can save you some money. and I like that"

"Thank you so much to Emma! She’s been so helpful through 2 back to back collisions, and two new vehicles. Couldn’t ask for a better agent!"

"Catherine was absolutely fantastic to work with! She was extremely knowledgeable, quick, and friendly, and made the entire process of purchasing home and auto insurance completely painless. She took the time to make sure everything went smoothly and made what can usually be a stressful process incredibly easy. 10/10 would recommend Catherine to all my friends and family!"

"Great communication and customer service. Charity earned my Kentucky insurance business."

"Charity helped me sign up for auto insurance and she was absolutely wonderful! She made the entire process so easy, and explained things to me very well along the way. I would highly recommend using her services!"

"Just stopped for ask questions"

"Wonderful service definitely most highly recommend Charity as your agent I would pick her every single time. the process was easy and very straightforward if I was to call back I will only be talking to her nobody else. If you want insurance please give them a call and ask for Charity you will not be disappointed! Such a wonderful woman!"

"I needed help getting my insurance policy updated and Catherine worked with me to not only provide all of the documentation needed, in a very timely manner but she also found a way to reduce my monthly payment! Amazing service AND great pricing, highly recommend."

"I had such a wonderful experience with Catherine! She helped me so much and went above and beyond to make sure everything was taken care of. She is incredibly kind, patient, loving, and genuinely cares about helping people. Her customer service was outstanding, and I truly appreciate all the support she provided. People like Catherine make such a big difference. I would highly recommend her to anyone! Thank you so much, Catherine, for all your help and kindness! ❤️"

"Emma is AMAZING, state farm has been in insurance for 10+ years I wont go anywhere else!"

"I can’t say enough good things about State Farm with Bethany Hicks! During one of the most difficult times in my life, they have gone above and beyond to make things a little easier for me. Their kindness, understanding, and support have truly meant so much. A special shout-out to Karen Robinson for being so wonderful and helpful! I’m incredibly grateful for the compassion and care they’ve shown me when I needed it most. Highly recommend!"

"Charity was absolutely wonderful when I meet with her in office! She took her time to explain all the policy's to me and made sure I understood everything I was signing up for! Im very grateful to have meet with her before changing policies."

"I managed to get in contact with Catherine, let me tell you hands down professional, she made sure I got everything I wanted and at a reasonable price also explored other saving options with me. The best part was I didn’t feel like I was talking to an agent it felt like I was chatting with a friend. Love love state farm"

"Got the privilege to work with Catherine during the process of insuring my car. Catherine was extremely helpful, kind and answered all the questions I had. Amazing customer service!"

"Charity was amazing! She made the process quick and easy. I’ll be recommending her to any of my friends who need help with getting the best options for insurance."

"Charity was amazing in assisting me get coverage. Even after I was difficult as a customer she remained pleasant and even ended up getting me deeper discounts than expected!!"

"Bella is always extremely helpful with any changes I need to make to my insurance. Shes also informative which helps with any decision making. Thank you Bella and the rest of the office."

"Charity was very kind and patient with me; I loved how she helped me every step of the way."

"Charity has taken very good care of me and all my needs, answering all my questions and rushing to setup a new policy for me when I needed it last minute so I didn't miss my closing. She is always cheerful and knows the answer to all my questions."

"I reached out to State Farm needing to get my own car insurance and met with Charity who so very kindly walked me through different arrangements to best suit my needs. She answered any and all questions with a positive attitude and made it aware that everything is my choice. I appreciate everything Charity did for me to make the transition much smoother."

"Jennifer just walked me through an important portal matter step by step on my phone. State Farm has been my car/home company (Bethany Hicks) for decades and I have a high degree of confidence in them. Always forthwith responsive to the various reasons for contact. So, Jennifer was above and beyond in personally assisting me rather than me having to myself navigate other avenues of assistance in the matter. Carolyn H"

"Absolutely loved my experience getting a new policy. Charity was just wonderful! I would recommend her to anyone looking to switch over. the process was so quick and she made it effortless."

"I spoke with Jaclyn, she was very helpful, knowledgeable and polite. She is a great representative for the company."

"Catherine helped me get the lowest insurance payment I’ve had in a decade on my car. Highly recommend this office - very friendly and knowledgeable staff"

"My family have been clients of Bethany Hicks for about 20 years. We have both auto and renters insurance. Every time I call I speak to Karen. She is so sweet and very helpful. The service we receive is exceptional. We'll never leave Bethany Hicks!"